Virtual Instructor-Led Training

Accelerate your future and unlock true potential through  virtual instructor-led training.
Foster-Melliar UK is here to help your business in any way you may need. Apart from our Best Practice, Microsoft, Soft Skills, Business Skills, and Coaching training course offerings, we also offer Managed Services and Consulting for all IT and business services.

Microsoft Training

The Microsoft Role-Based Training are about earning a technical certification that shows you are keeping pace with today’s technical roles and requirements. 

 

Best Practice Training

Foster-Melliar work with organisations using IT Best Practice Frameworks to ensure that organisations can add value to their customers, reduce operating costs and fast track performance.

Best Practice is a methodology that has been adopted from multiple industries to consistently show results superior to those achieved with other means, and that is used as a benchmark for service delivery across industries. In addition, a “best” practice becomes better as new improvements are discovered.

Foster-Melliar UK work with organisations using IT Best Practice Frameworks to ensure that organisations can add value to their customers, reduce operating costs and fast track performance.

Service Management Courses

The implementation and management of quality IT Services that meet the needs of the business has become a critical element of IT Management.

Using the principles of IT Service Management contained in these our courses, IT will be able to establish processes and capabilities to ensure IT is managed effectively and efficiently from a business perspective.

• ITIL® (Information Technology Infrastructure Library): ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
• DEVOPS: DevOps training is the starting point for an organization going on the DevOps journey. Improved workflows and faster deployment start with a core understanding of DevOps fundamental concepts by anyone involved in an Agile and/or DevOps team.

IT Governance Courses

Our Risk and Governance courses provide you with extensive and practical knowledge on how to manage risk and enterprise governance. These best practice courses provide you with guidance on what governance is and how you can build your infrastructure to ensure governance controls are implemented and effectively applied.

• COBIT2019: The globally recognised COBIT Framework, which helps ensure effective enterprise governance of information and technology, has been updated with new information and guidance, facilitating easier, tailored implementation – strengthening COBIT’s continuing role as an important driver of innovation and business transformation.

Project Management

Managing structured projects is key to the success of any IT environment and beyond.

Whether you prefer a traditional approach to project management or prefer a more Agile approach, each of our courses provide practical, structured and detailed information on how to establish effective and efficient controls within your project environment.

• AGILEPM® : AgilePM® is a highly flexible and interactive methodology. It includes standards, rigour and visibility you would expect from an established project management methodology, while at the same time enabling the fast pace, change and empowerment provided by AgilePM®.

Service Desk

Key to any organisation success for engagement between the Service Provider and the Service Consumer and Customer is the Service Desk. The Service Desk is the ambassadors of the Service Provider that act as the SPOC (Single Point of Contact” for the customer to the Service Provider. Our courses supports organisations to optimize their Service Desk for efficient delivery of customer value.